Andronexus.blogspot.com, Berlin - One consideration when buying a new gadget is the post-sale service ( aftersales service ). This is important, even though the company provide a warranty (usually a year), however, the gadget is an electronic device that has the potential defective.
When mentioned about the post-sale service Lenovo, Ken Wong, president of Lenovo Asia Pacific and Senior Vice President of Lenovo Group, on the sidelines of Lenovo in the Internationale Funkausstellung 2016 (IFA 2016) in Berlin, Friday (09/02/2016), revealed that Lenovo has improved its service.
"one of the data that we can some Last year this was, more customers consultation services through the internet. they ask for advice, guides, and so on their device via social media accounts of our services, "said Ken answered questions Tekno Andronexus.blogspot.com .
But here, Ken emphasizes that the products are perfect, in the sense that has been through a series of test quality control ( quality control ), certainly has a high chance to experience lower damage.In addition, Ken points out that Lenovo is developing a system or tool where users do not need to come to the center after-sales service for the care of their devices, even if the device is damaged though.
Just to note, Lenovo is one of the biggest players in Indonesia, even for the 4G mobile market. It was one of them supported by the presence of a factory in Indonesia which has operated since 2015 ago.
Thus, Lenovo is not difficult to market a 4G mobile phone besutannya because it is not constrained by the rules of content from local industry. Then in terms of price, Lenovo set a competitive price.
Explained Ken Wong, in addition to Indonesia, Lenovo has a large market share in Latin America. "We are a major player in Brazil and other countries in Latin America," said Ken shut his explanation.
(Rev / Cas)
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